Shrinkage Insights Manager

About the role

Kmart is looking for a Shrinkage Insights Manager to lead its shrink analytics and insights capability. You will build a trusted, enterprise-wide view of shrink performance, turning complex data into insights that drive better business decisions. The role works closely with Profit Protection, Finance, Merchandise and Store Operations teams, combining advanced analytics, commercial thinking and people leadership.

Key responsibilities

• Lead Kmart Group's shrink analytics and insights capability, covering performance, drivers, risks and opportunities.
• Develop and embed leading indicators, predictive analytics and detection capabilities to spot emerging risks early.
• Turn operational, inventory, transactional and financial data into actionable insights and recommendations.
• Partner with stakeholders across Profit Protection and key business functions to influence priorities and drive action.
• Measure the effectiveness and value of shrink initiatives, with evidence-backed decisions.
• Lead and develop a team of analysts, driving automation, continuous improvement and responsible AI adoption.
• Own reporting standards, data integrity and analytical methodologies.

Required profile

• Significant experience in analytics, insights, commercial analysis or a related field, with a track record of influencing business outcomes through data-driven decisions.
• Experience developing reporting, advanced analytics, predictive insights or leading indicators with measurable business value.
• Ability to turn complex analysis into clear recommendations for senior stakeholders.
• Strong commercial acumen and curiosity to investigate root causes and identify opportunities.
• Experience leading, coaching and developing analysts.
• Familiarity with retail, supply chain, loss prevention, fraud or other large-scale operational environments is highly regarded.

Required skills

• Analyzing large, complex datasets with SQL and advanced Excel.
• Modern cloud-based data platforms such as Snowflake.
• Passion for using technology, automation and AI to improve the quality, speed and scalability of insights.

What we offer

• Flexible hybrid working through the Flex Where, Flex When, Flex Well policy.
• A team member discount card at Kmart, Target, Officeworks and Bunnings.
• Brighter Benefits program with discounts on entertainment, travel, lifestyle and health.
• Eligible team members can join a bonus program.
• Inclusive parental leave and support through a partnership with Circle In.
• A learning and support program, a Mentor Program and a Kudos recognition program.
• Career opportunities across the broader Wesfarmers Group.