Senior Technical Trainer

About the role

The Senior Technical Trainer is a key member of the Alteryx Education Services Delivery team, delivering engaging, high-quality technical training that helps customers build skills, accelerate product adoption and achieve measurable business outcomes. The role covers instructor-led training in virtual and onsite settings, customized customer enablement, and acts as a subject-matter expert for Alteryx products and learning solutions. It also includes mentoring instructors, contributing to delivery standards and collaborating with Customer Success, Professional Services, Learning Experience, Product and other teams.

Key responsibilities

• Deliver private, public, subscription-based and cohort-based instructor-led training, covering foundational through advanced Alteryx capabilities, and adapt to analysts, business users, administrators and technical professionals.
• Run demonstrations, hands-on exercises, guided labs, workshops, office hours and customer-specific enablement sessions.
• Partner with Customer Success Managers and account teams to recommend courses, learning paths and programs, and support customized engagements with customer scenarios, data and workflows.
• Maintain current expertise across Alteryx products, features, certifications and best practices, review course materials for accuracy, and give feedback to curriculum developers.
• Mentor instructors and delivery partners, support onboarding and train-the-trainer programs, and collaborate on scheduling, technology, content and learner-experience issues.
• Maintain training schedules, attendance records, timecards and resource requests, capture learner feedback, and support capacity planning for internal and partner instructors.

Required profile

• Bachelor's degree or equivalent professional experience.
• Significant experience delivering technical, software, data analytics or enterprise technology training.
• Ability to teach audiences with different technical backgrounds and skill levels, and to manage multiple engagements and stakeholders.
• Willingness to travel for customer-facing training and internal events, and to support training across global time zones.

Required skills

• Strong working knowledge of Alteryx Designer and the broader Alteryx platform.
• Strong presentation, communication, facilitation and classroom-management skills, and ability to troubleshoot technical issues during live training.
• Preferred: Alteryx certifications (Designer Core and Designer Advanced), experience with Alteryx One, cloud analytics, automation, AI or machine learning, and experience mentoring instructors or developing technical learning content.