Senior Systems Engineer

About the role

Datacom, an Australasian technology provider, is looking for a Senior Systems Engineer to join its Perth team. You will support and improve systems, infrastructure and processes for clients, working closely with them to understand their needs and with the wider IT team to keep systems available, secure and performant. The role is predominantly on-site (up to 4 days per week), with the balance between office, customer sites and working from home managed by the team.

Key responsibilities

• Provide technical support and troubleshooting for systems and infrastructure
• Monitor and maintain the performance, availability and security of systems and infrastructure
• Support customer service improvement and process improvement initiatives
• Take part in an on-call roster and regularly attend customer sites
• Work with other IT team members to ensure seamless integration and operation of systems
• Design and implement systems and infrastructure based on client requirements
• Stay up to date with the latest technologies and industry trends

Required profile

• Minimum of 5 years of experience as a Systems Engineer or in a related role
• Strong knowledge of Windows Server operating system support and Active Directory Domain Services
• Experience with virtualisation technologies such as VMware, Hyper-V or Nutanix
• Good understanding of systems and infrastructure design and implementation
• Good understanding of networking, public cloud and cybersecurity principles
• Excellent problem-solving, independent and teamwork skills, and good communication

Required skills

• PowerShell or Python scripting
• Windows Server and Active Directory
• VMware, Hyper-V or Nutanix

What we offer

• Paid parental leave
• 24/7 Employee Assistance Programme (DataCare)
• Ongoing learning, certifications and career development
• Learning platforms and future skills training
• Recognition programmes and employee discounts