Senior Student Administration Officer

About the role

Griffith University's Student Life team is hiring a Senior Student Administration Officer for its Student and Academic Services team. This is a continuing, 100% full-time position primarily based at either Brisbane South (Nathan) or Gold Coast, with possible travel to other Griffith locations. The role delivers administrative support to students across all stages of their academic journey, from enrolment to graduation.

Key responsibilities

• Manage complex student administration issues and give expert advice on enrolment, program variations, progression and graduation.
• Assess and process applications such as credit transfers, cross-institutional studies, degree variations and course substitutions.
• Verify students' eligibility to graduate and coordinate with academic elements and the Graduations Office.
• Support the student journey from recruitment through to graduation.
• Contribute to the delivery and continuous improvement of Student Administration functions and support third-party student administration functions.

Required profile

• Demonstrated experience in student administration within a tertiary education environment, especially in credit, enrolment, progression and graduation.
• Thorough understanding of academic policies and procedures, including program structures, credit transfer rules and degree requirements.
• Ability to assess and process complex applications such as credit transfers, cross-institutional studies and program variations.
• Strong communication and interpersonal skills, working with students, faculty and staff.
• Ability to work in a dynamic environment with competing deadlines, with strong problem-solving, attention to detail, time management and organisational skills.
• Australian working rights; sponsorship is not available and successful candidates may be subject to a criminal history check.

What we offer

• Base salary in the HEW Level 5 range of $82,415-$92,456 per year, plus 17% superannuation (total $96,426-$108,174).
• A caring and supportive environment within a multi-site university.

To apply, submit an online application with a cover letter and a complete CV; applicants must include the cover letter with their CV if applying through Indeed. Applications close on 15 November 2026.