Senior Expert - Software Implementation (Hybrid)

About the role

Quorum Software, a provider of digital technology for business workflows in the oil and gas sector, is hiring a Senior Expert for its Professional Services team in Brisbane, Australia. This is a hybrid role in which the Senior Expert leads, plans, designs, deploys and improves technical services for customers, delivering proprietary software solutions that fit their needs. The position involves leading a team of up to 15 solution consultants and mentoring them.

Key responsibilities

• Lead a team of up to 15 solution consultants on new application implementations, upgrades, enhancements and other technical services for enterprise software customers.
• Lead technical teams on architecture, design, development, configuration, deployment, integration, testing and support of Quorum's business software.
• Work with Project and Resource Management to direct resources toward project, support and pre-sales outcomes.
• Develop technical skills such as PL/SQL, RESTful JSON API configuration, AWS DevOps pipelines and Java debugging, and align customer teams to Quorum requirements.
• Manage many ongoing customer commitments and mentor junior and intermediate team members.
• Act as a trusted advisor to clients on their internal processes, including hydrocarbon management, gas scheduling/dispatching, sales and revenue.
• Occasionally provide technical sales support, including client meetings, identifying opportunities, defining value propositions and responding to RFPs.
• Occasionally give software demonstrations and take on managerial responsibilities such as performance and development oversight.

Required profile

• Bachelor's degree in technology, engineering, business or a related discipline with an analytical component.
• 7+ years of experience in solution architecture, software development and/or business consulting.
• 5+ years of oil and gas industry experience or equivalent.
• 5+ years of experience with Energy Components or similar hydrocarbon accounting/production management tools.
• Experience leading a team of 8+ people and mentoring colleagues.
• Knowledge of oil and gas downstream processes and workflows, and experience mapping client workflows to best practice.

Required skills

• Strong SQL database skills, including functions, procedures and data management.
• Programming in Java and/or other languages.
• Understanding of the software development lifecycle and systems architecture.
• Proficiency with technical business systems such as Microsoft Office.