Senior Audit Manager - Australia Retail

About the role

The Australia Retail and Business & Private Bank audit teams deliver independent third-line assurance over governance, risk management and controls across their portfolios. Reporting to the Audit Director, this Senior Audit Manager role plans and executes audits across end-to-end customer value chains and critical operations, assessing customer outcomes, conduct, service reliability and regulatory compliance. It is based in Melbourne (833 Collins Street, Docklands), 40 hours per week, permanent and full time.

Key responsibilities

• Lead complex, high-risk audit engagements as Team Lead across the Australia Retail portfolio, delivering assurance aligned to the approved Internal Audit plan.
• Manage audit delivery to agreed timelines and budgets, escalate delivery risks and follow up issues.
• Contribute to annual audit planning, highlighting key portfolio risks and coverage needs.
• Ensure effective risk identification and scoping, focusing on the most material risks and customer outcomes.
• Apply sound risk judgement and Internal Audit methodology, including the Non-Financial Risk Framework.
• Embed data analytics and AI in audit planning and execution.
• Engage with business stakeholders and ensure findings are material, timely and commercially pragmatic.
• Lead, coach and develop audit team members and foster a speak-up culture.

Required profile

• Strong understanding of audit methodology, evidence standards, reporting and issue validation.
• Deep knowledge of banking fundamentals, products, customers, channels and end-to-end value chains.
• Expertise in conduct risk, fraud (internal and external), regulatory, transaction processing, business continuity and third-party risks.
• Track record delivering medium to high complexity audits with defensible outcomes.
• Ability to engage senior stakeholders and communicate audit conclusions clearly.
• Experience developing audit team members and supporting a speak-up culture.
• Good to have: prior experience in Australia Retail or Business & Private Bank, exposure to remediation or thematic reviews, and experience auditing change or transformation.