Security Operations Centre (SOC) Operator

About the role

We are looking for a motivated Security Operations Centre (SOC) Operator to join NEXTDC’s critical data‑centre environment. You will monitor high‑volume CCTV, access‑control and alarm systems in real time, ensuring the safety and integrity of our facilities.

Key responsibilities

• Monitor CCTV feeds and identify abnormal or suspicious activity.
• Manage and respond to security alarms, incidents and access‑control events.
• Operate electronic access‑control platforms such as IDACS.
• Coordinate incident response, escalating to on‑site teams and emergency services when required.
• Maintain accurate logs, reports and incident documentation.
• Provide remote support to security personnel, contractors and staff.
• Ensure compliance with security policies, procedures and regulatory requirements.
• Support audits, investigations and continuous‑improvement initiatives.

Required profile

• Proven experience in high‑volume CCTV monitoring within a security role.
• Experience in data‑centres, critical infrastructure or high‑security environments (highly regarded).
• Strong situational awareness and rapid risk assessment abilities.
• Excellent communication and reporting skills.
• Ability to work in a fast‑paced 24/7 operations environment.
• Current Australian Security Licence (highly regarded) and Australian citizenship for AGSVA clearance.

Required skills

• CCTV monitoring
• Electronic access‑control systems (e.g., IDACS)
• Security alarm monitoring
• Incident response and escalation processes
• Security compliance reporting

What we offer

• Opportunity to work in a fast‑growing, future‑focused technology company.
• Contribution to AI and digital infrastructure projects.