Sales Travel Consultant – Retail

About the role

Join Flight Centre as a Sales Travel Consultant in Carousel, WA and turn your passion for travel into a rewarding retail career. You will work full‑time in a vibrant store environment, helping customers plan and book a wide range of travel experiences.

Key responsibilities

• Assist customers in‑person, by phone and via email to plan itineraries, book flights, accommodation, car hire, tours, cruises and travel insurance.
• Meet individual KPIs and sales targets by converting enquiries into confirmed bookings.
• Develop a loyal customer base through excellent service and follow‑up.
• Provide expert advice on visas, best travel times, packing tips, dining recommendations and local customs.
• Navigate multiple booking systems efficiently to find optimal travel solutions.

Required profile

• Enthusiastic traveller with personal experience of international destinations.
• Strong organisational abilities and prompt communication with customers.
• Determined to achieve sales targets in a fast‑paced, high‑traffic environment.
• Warm, personable demeanor that encourages repeat business.

Required skills

• Proficiency with computer systems and ability to switch between complex booking platforms.

What we offer

• Base wage plus uncapped commission – earnings are performance‑driven.
• Initial wage boost to an equivalent $65,000 for the first 90 days.
• Access to industry travel discounts and sponsored familiarisation trips.
• Clear career progression within a global network of brands.