Sales Development Representative – Melbourne

About the role

Vocus is seeking a motivated Sales Development Representative to join our Melbourne team. You will be the first point of contact for prospective customers, helping to build a robust sales pipeline through proactive outreach and lead qualification.

Key responsibilities

• Answer inbound customer calls and respond to leads promptly and professionally.
• Generate and qualify new leads via outbound calls, emails, and social media.
• Schedule discovery appointments for Account Managers or Business Development Managers.
• Follow up with prospects to ensure satisfaction and uncover cross‑selling opportunities.
• Maintain accurate records of customer interactions and sales activities in Salesforce.
• Collaborate with sales and marketing teams to share field insights and feedback.
• Leverage digital tools and AI to adopt a data‑driven approach.

Required profile

• 1–2 years of experience in sales, customer service, or business development.
• Strong communication and interpersonal abilities.
• Confidence engaging decision‑makers and handling rejection.
• Self‑motivated, results‑oriented, and persistent.

Required skills

• Experience with CRM platforms, preferably Salesforce.

What we offer

• Diverse, inclusive teams and supportive culture.
• Hybrid working model with flexible hours.
• Comprehensive training, career development plans, and study assistance.
• Generous employee discounts on utilities, retail, and more.
• Extensive leave options, including parental and volunteering leave.
• Health and wellness programs covering financial, psychological, and physical wellbeing.