Rostering Consultant

About the role

Healthcare Australia (HCA), a leading Australian healthcare recruitment provider, is looking for an Operations Consultant to join its Workforce team. The role sits at the heart of operations, managing rostering and temporary shift placements while building strong relationships with clients and candidates.

Key responsibilities

• Respond promptly and professionally to inbound calls from clients and candidates.
• Build and maintain strong, lasting relationships with clients and candidates.
• Place new and existing candidates into suitable work shifts.
• Solve complex rostering challenges and provide practical solutions.
• Contribute to business growth through reverse marketing and proactive candidate engagement.

Required profile

• Experience in a customer service, rostering, sales or recruitment environment.
• Strong customer service and relationship management skills.
• Excellent verbal and written communication.
• Problem-solving, lateral thinking and strong organisational abilities.
• Able to work independently and collaboratively.

Required skills

• Proficiency in MS Office.

What we offer

• Birthday leave (a paid day off).
• Health benefits, including up to 10% off NIB and private health insurance.
• Additional leave options and wellbeing support with free 24/7 EAP counselling.
• Salary packaging, including novated leasing with Smart Group.
• Study support with financial assistance for work-related education.
• Potential hybrid arrangements after 6 months.