Retail Sales Travel Consultant - Darwin

About the role

Flight Centre is hiring full-time, on-site Retail Sales Travel Consultants for its Casuarina store in Darwin, working a rotating roster across a 7-day trade. You will plan itineraries, book travel and turn enquiries into bookings for customers, selling the whole holiday including flights, accommodation, car hire, tours, travel insurance, cruises and transfers.

Key responsibilities

• Plan itineraries, book travel and convert enquiries into bookings in person, by phone and by email
• Sell the whole holiday and work towards individual KPIs and sales targets
• Build a customer base of new and returning customers
• Answer travel-related questions such as visas, best time to travel, packing and local advice

Required profile

• Genuine passion for travel and a desire to help customers explore the world
• Determination to meet sales targets and KPIs in a busy, high-pressure environment
• Great organisational skills, with good note-taking, calendar management and responsiveness to calls and emails
• Warmth and enthusiasm that makes customers want to book again

Required skills

• Savviness with computers, able to switch between complex booking systems to find flights and packages

What we offer

• Wage boosted to $65K equivalent for the first 90 days; average first-year earnings of $70K, with senior consultants averaging $100K and team leaders $138K, including superannuation and penalty rates
• Uncapped incentive payments based on a percentage of each sale
• Travel discounts and sponsored familiarisation trips to new destinations
• Career opportunities within a global network of brands, promoted from within
• Reward and recognition events such as Global Gathering and EOFY Celebration
• Free Certificate 3 and 4 in Travel & Tourism through Australian Apprentice Training, possibly with direct financial support

Applications are made online and successful candidates are invited to a 15-minute phone interview with a recruiter.