Retail Sales Assistant – Footwear & Streetwear

About the role

Join the Platypus Shoes team in Launceston as a Retail Sales Assistant. You will be the front‑line ambassador for a range of leading footwear and streetwear brands, helping customers find the perfect pair while delivering an energetic store experience.

Key responsibilities

• Support the Management team in driving daily sales and operational excellence.
• Provide exceptional customer service, creating memorable shopping experiences.
• Maintain visual standards and stock levels on the shop floor.
• Process transactions accurately and handle customer enquiries.
• Assist with promotional activities and new product launches.

Required profile

• Strong commitment to delivering outstanding customer service.
• Passion for streetwear, sneaker culture and the latest footwear trends.
• Ability to thrive in a fast‑paced, energetic team environment.
• Self‑motivated with a focus on meeting or exceeding sales targets.
• Full availability for late‑night trade and weekend shifts.
• Previous experience in retail, hospitality or similar customer‑facing roles.

Required skills

• Passion for streetwear and sneaker culture.
• Excellent communication and listening abilities.
• Ability to take constructive feedback and improve performance.

What we offer

• 40% discount on all Accent Group brands, including Platypus, Skechers, Vans and more.
• Access to employee benefits such as assistance programs, discounted gym memberships and health insurance.
• Opportunities for career progression, ongoing training and support.
• Work alongside fellow sneaker enthusiasts in a vibrant retail environment.