Rental Sales Agent / Customer Service & Sales Representative (Casual)

About the role

This casual position is based at the Wynyard Airport counter, where you will be the face of the brand, assisting customers with car rentals, marketing products and services, and handling inquiries.

Key responsibilities

• Identify customer car rental needs by actively listening and recommending appropriate add‑ons and services.
• Communicate rental procedures and guidelines clearly.
• Complete rental bookings accurately and efficiently.
• Answer general customer questions and respond to inquiries.

Required profile

• Full and valid driver’s licence.
• Minimum availability of 4 days per week.
• Ability to work in a fast‑paced environment while delivering exceptional service.
• Previous experience in retail, hospitality, customer service, sales or similar roles.

Required skills

• Ability to follow procedures and adhere to company guidelines.
• Comfortable learning and using various computer systems for rental information entry.

What we offer

• Competitive rate with loadings and performance bonuses.
• Employee discounts on car rentals across Avis Budget Group.
• Full training and development opportunities.
• Wellbeing programme including discounted life insurance, health cover, superannuation options and 24/7 Employee Assistance Programme.