Rental Sales Agent (Casual) - Gold Coast Airport

About the role

Avis Budget Group is looking for a Rental Sales Agent to work at its Gold Coast Airport counter (Coolangatta area) in a casual position. You will be the face of the brand, interacting with customers at the rental counter, marketing products and services, completing bookings and answering general enquiries. Full training is provided and there is an opportunity to grow and move internally.

Key responsibilities

• Establish customer car rental needs by actively listening
• Explain the various add-ons and services so you can recommend what suits each customer
• Communicate rental procedures and guidelines clearly
• Complete rental bookings quickly, efficiently and accurately
• Answer customer questions and enquiries

Required profile

• Full and valid driver's licence
• Minimum availability of 4 days per week (casual role)
• Ability to deliver excellent customer service in a fast-paced environment
• Previous experience in retail, hospitality, customer service, sales or a similar role
• Ability to follow procedures and company guidelines

Required skills

• Comfortable learning and using computer systems to enter rental information accurately

What we offer

• Competitive rate, loadings and performance bonuses
• Employee discounts on car rentals across the Avis Budget Group
• Wellbeing programme including discounted life insurance, health cover and superannuation options
• Employee Assistance Programme (EAP) with 24/7 support