National Account Manager - Specialty Pet Trade

About the role

Mars is hiring a National Account Manager for its Specialty Pet Nutrition business in Victoria, reporting to the Customer Development Director. You will hold full P&L accountability for a major Specialty (SPT) customer account with an annual gross sales value of $80M to $100M, driving profitable sales growth, joint business plans and shopper-centric programs.

Key responsibilities

• Own the account's P&L and lead the customer's activity plan, including high-impact sales and marketing program presentations on retailer sites.
• Develop and run short- and long-term customer business plans that meet Mars Petcare segment objectives while optimising revenue and margin.
• Manage the trade promotion budget in line with Mars policies and financial constraints to maximise ROI.
• Build strong, long-term partnerships with key retail decision makers and align customer priorities with category growth plans.
• Provide data-driven category insights and expert recommendations to drive category leadership and expansion.
• Work with Customer Marketing and Category Leadership to execute assortment, pricing, merchandising and promotion plans, securing top placement for new product launches.

Required profile

• Proven experience in key account management, sales, customer marketing or field sales within FMCG/consumer goods, with a track record of exceeding sales quotas.
• Experience managing complex P&Ls, trade revenue optimisation and large promotional budgets under compliance guidelines.
• Tertiary degree in Business, Commerce, Marketing or a related discipline.
• Strong negotiation and stakeholder-influence skills, and practical knowledge of Category Leadership fundamentals.