Records and Information Officer

About the role

The Department of Training and Workforce Development in Western Australia is recruiting a Records and Information Officer for a permanent appointment in Perth. The officer supports accurate, accessible and secure records and information services, working with the Records and Information Services Manager and the wider team to manage physical and electronic records in line with the department's Record Keeping Plan, policies and procedures.

Key responsibilities

• Capture, register, classify and retrieve records
• Respond to enquiries and help staff use the department's electronic document and records management system
• Maintain the quality and accuracy of records and handle information securely and confidentially
• Contribute to digitisation activities, records clean-up and data quality improvements

Required profile

• Ideally experience in records management, administration or a customer service environment
• Strong attention to detail, practical and helpful approach
• Sound communication and organisational skills
• Ability to follow procedures, manage competing priorities and work collaboratively
• Comfortable using computer systems
• Ability to safely lift, carry and move boxes of records using appropriate equipment and safe work procedures, with reasonable adjustments where required
• National police clearance and proof of right to work in Australia (permanent appointments require Australian citizenship, permanent residency or New Zealand citizenship with unrestricted work rights)

What we offer

• Flexible work arrangements, including flexitime and working remotely
• Flexible leave arrangements, including study leave
• Health and wellbeing program, including Employee Assistance Program and Mental Health Contact Officers
• Career and professional development programs
• Salary packaging options and free onsite parking

Applications close on 25 November 2026 at 4:00pm WST. Applicants must apply online with a CV and a two-page cover letter linking their experience to the selection criteria.