Receptionist – Central Carlton

About the role

Join Melbourne Business School as a Receptionist at the Central Carlton campus, working Monday to Friday from 7 am to 3 pm. You will be the first point of contact for students, visitors and staff, providing a professional and welcoming environment while supporting the school’s daily operations.

Key responsibilities

• Greet and assist students, external and internal clients with enquiries.
• Answer a busy phone/switchboard and manage call routing.
• Coordinate room and conference space bookings, accommodation and catering requirements.
• Manage check‑ins and check‑outs of residential guests.
• Assist Facilities staff with luggage storage and delivery.
• Handle cash reconciliation and related financial tasks.
• Provide administrative support to the School’s House team.

Required profile

• Exceptional service orientation and customer‑centric attitude.
• Experience in a front‑of‑house or reception role, including cashier duties.
• Proven ability to operate switchboards and manage high call volumes.
• Strong organisational and time‑management skills.
• Flexibility to work occasional weekends, public holidays or afternoon shifts when needed.

Required skills

• iVvy Venue Management System
• Office RnD
• Access‑card software (e.g., Salto)
• RMS 9 Booking system
• Microsoft Office Suite and Outlook
• POS – direct sales

What we offer

• Competitive remuneration with not‑for‑profit salary packaging options.
• Subsidised gym membership, health and wellbeing programs.
• Access to discounted world‑class learning and development programs.
• A diverse, collaborative workplace in Melbourne’s innovation precinct.