Receptionist and Sales Assistant

About the role

We are looking for a friendly and organised Receptionist and Sales Assistant to be the first point of contact for our clients at our boutique real‑estate office in Rockhampton. This part‑time, on‑site position supports both the front‑desk and the sales team, ensuring smooth daily operations and a high level of customer service.

Key responsibilities

• Greet visitors, answer phone calls and respond to email enquiries, directing them to the appropriate team member.
• Manage the reception area and maintain a tidy, professional environment.
• Schedule appointments, property inspections and open homes using calendar software.
• Maintain and update client records and property listings in the CRM/database.
• Assist in preparing listing documents, marketing materials and basic correspondence.
• Coordinate follow‑up calls and support the sales team with administrative tasks.

Required profile

• Strong customer‑service orientation with a professional and friendly demeanor.
• Excellent organisational and multitasking abilities.
• Previous experience in reception, administration, hospitality or other client‑facing roles.
• Reliable, punctual and able to handle confidential information.
• Valid driver’s licence and access to reliable transport is advantageous.

Required skills

• Email communication tools
• Calendar management software
• Spreadsheet applications
• CRM or database systems (real‑estate specific systems a plus)