Receptionist & Administration Officer – Hospital Support

About the role

We are looking for an enthusiastic Receptionist/Administration Officer to join our Bondi Junction Private Hospital team. This full‑time position offers a flexible Monday‑to‑Friday roster and the chance to work closely with both clinical and administrative staff in a modern private‑hospital environment.

Key responsibilities

• Act as the first point of contact for patients and visitors, delivering a high level of care and service.
• Accurately record admission and discharge documentation.
• Invoice, receipt and reconcile patient accounts.
• Manage theatre bookings and distribute operating lists.
• Liaise with health funds and complete eligibility checks.
• Promote a culture of continuous improvement, safety and excellence across the hospital.

Required profile

• Genuine passion for world‑class customer service and patient care.
• Experience in an administrative role within a medical, healthcare or hospital setting.
• Strong ability to build and maintain relationships with patients, doctors and staff.
• Excellent time‑management, organisational and communication skills.

Required skills

• High proficiency with Microsoft Office.
• Experience using patient management software.
• Familiarity with FYDO or SimDay (desirable but not essential).

What we offer

• Monday‑to‑Friday roster with no public‑holiday work.
• Generous employee discounts, novated leasing, and travel benefits.
• Health and wellbeing programs including a Fitness Passport and Employee Assistance Program.
• 12 weeks paid parental leave for eligible employees.
• Employee referral bonus and a prime location in the heart of Bondi Junction.