Receptionist / Administration Officer (12‑month contract)

About the role

We are seeking an enthusiastic Receptionist/Administration Officer to provide front‑of‑house support and administrative assistance within a private hospital setting. This is a 12‑month fixed‑term position covering maternity leave, offering a Monday‑to‑Friday flexible roster with no weekends, overnight shifts, or public holidays.

Key responsibilities

• Act as the first point of contact for patients and visitors, ensuring a high level of care and service.
• Accurately record admission and discharge documentation.
• Invoice, receipt and reconcile patient accounts.
• Manage theatre bookings and distribute lists to relevant teams.
• Liaise with health funds to complete eligibility checks.
• Promote continuous improvement, safety and excellence across hospital operations.

Required profile

• Demonstrated passion for delivering world‑class customer service in a healthcare environment.
• Previous administrative experience in a medical, hospital or health‑care setting.
• Strong ability to build relationships with patients, clinicians and support staff.
• Excellent time‑management, organisational and communication skills.
• Flexibility to work within a Monday‑to‑Friday roster.

Required skills

• Proficient use of Microsoft Office applications.
• Experience with patient management software.
• Familiarity with FYDO or SimDay systems (desirable).

What we offer

• Work‑life balance with a flexible Monday‑to‑Friday schedule.
• Convenient location near public transport and Chapel Street.
• Employee discounts, novated leasing, and travel benefits.
• 12 weeks paid parental leave for eligible staff.
• Employee referral bonus and health‑wellbeing programs including Fitness Passport.