Reception Officer – Front of House (Part-time)

About the role

We are looking for a Reception Officer to join the Australian Centre for Disease Preparedness in Geelong. In this front‑of‑house position you will be the first point of contact for staff, contractors and visitors, ensuring smooth and secure access to a high‑containment biosecurity facility.

Key responsibilities

• Monitor and manage real‑time site access for visitors, contractors and deliveries.
• Issue visitor access cards and conduct basic site inductions.
• Operate the main reception desk and switchboard, handling internal and external enquiries.
• Support visitor security and access requirements in line with facility protocols.
• Perform formal shift handovers and maintain accurate site records.
• Provide administrative assistance including records management and document uploads.
• Coordinate vendor and trade‑show visits to the site.
• Collaborate with internal stakeholders to deliver excellent customer service.

Required profile

• Previous experience in an administration or reception role.
• Strong written and oral communication skills.
• Ability to manage fluctuating workloads, meet deadlines and adapt to new procedures.
• Self‑motivated with the capacity to work with limited direction and set priorities.

Required skills

• Operation of site access control systems.
• Records management and document upload tools.
• Switchboard and reception desk handling.

What we offer

• Salary range AU$61,000 – AU$73,000 per annum plus 15.4 % superannuation (pro‑rated for part‑time).
• Part‑time fixed‑term contract (12 months) – 25 hours per week.
• Opportunity to work in a nationally significant biosecurity facility.