Quality Supervisor - Operations

About the role

Primo is looking for an experienced Quality Supervisor - Operations to lead, coach and inspire a team of Quality Partners in its manufacturing environment at Chullora. This is a hands-on leadership role working closely with Operations so that food safety, regulatory compliance and continuous improvement are part of everyday production.

Key responsibilities

• Lead, mentor and develop a team of Quality Partners supporting daily production
• Oversee routine quality checks, line inspections, environmental monitoring and product testing
• Ensure compliance with HACCP, GMPs, allergen controls, sanitation standards and food safety programs
• Lead investigations into non-conformances, quality incidents and customer complaints using root cause analysis
• Drive corrective and preventive actions (CAPA) and monitor their effectiveness
• Partner with Operations, Maintenance, Sanitation, Planning, Laboratory, NPD and R&D teams
• Support customer visits and take part in regulatory, customer and third-party audits
• Turn quality metrics into operational and business insights
• Support new product launches, process changes, validations and continuous improvement
• Promote a strong food safety culture through coaching and consistent standards

Required profile

• Tertiary qualification in Food Science, Food Technology or a related discipline
• Minimum 3 years' experience in a food manufacturing quality role, with leadership or coordination exposure
• Confident communicator able to influence, coach and collaborate across teams
• Highly organised, detail-oriented and able to prioritise in a fast-paced environment

Required skills

• Strong working knowledge of HACCP, VACCP/TACCP and GMPs
• Knowledge of food regulations and customer standards

What we offer

• Discounts on health insurance and retail partners
• Savings at the Primo deli shop
• Free onsite parking
• Career growth and development in a major FMCG organisation