Property and Rates Officer

About the role

Colac Otway Shire Council is looking for an experienced local government professional to join its revenue services team as a Property and Rates Officer (Band 6, full time). Reporting to the Coordinator Revenue Services, the officer maintains the property and rates database, processes ownership changes, manages supplementary valuations and supports the rates notice process, while providing customer-focused service and ensuring compliance with local government rating legislation.

Key responsibilities

• Maintain and administer the Council's property and rates database.
• Process property transfers, ownership changes and address updates.
• Coordinate supplementary valuations and valuation objections.
• Assist with preparing and issuing rates notices and associated charges.
• Support debt recovery processes and revenue reconciliations.
• Ensure compliance with local government rating legislation and statutory obligations.
• Provide professional advice and responsive customer service to internal and external stakeholders.

Required profile

• Experience in rates and property administration, preferably within local government.
• Knowledge of rating principles, revenue processes and relevant legislation.
• Experience using rates and property systems such as Civica Authority and VM Online (highly regarded).
• Strong analytical, problem-solving and investigative skills.
• Excellent communication and customer service abilities.
• High level of accuracy, organisation and attention to detail.
• Current Victorian driver licence.

Applicants submit a cover letter, their resume and a letter addressing the key selection criteria; applications are reviewed as received and the position remains open until filled. Salary is $92,526.20 to $99,797.88 per annum plus superannuation.