Postal Domain SME - Contract

About the role

Hastha Solutions is recruiting a Postal Domain SME on a 6-month contract in Melbourne, with a possible extension. The role provides expert advice on postal services, supports their digital transformation and works with cross-functional teams to deliver postal technology projects. Only Australian or New Zealand citizens or PR holders are eligible.

Key responsibilities

• Provide expertise on postal services, including mail processing, sorting, last-mile delivery and logistics
• Analyze and optimize postal operations for efficiency and cost-effectiveness
• Support the digital transformation of postal services, including automation, AI-driven sorting and IoT integration
• Assist in designing and implementing postal IT solutions such as tracking systems, postal management software and customer engagement platforms
• Collaborate with regulatory bodies to ensure compliance with postal laws and international mailing standards (e.g. UPU regulations)
• Research emerging postal trends such as e-commerce logistics and hybrid mail solutions and provide recommendations
• Work with business analysts, developers and project managers to deliver postal technology projects
• Train and mentor teams on best practices in postal operations and technology integration

Required profile

• 10+ years of experience in the postal domain, working with postal operators, courier services or postal technology providers
• Strong understanding of postal operations, sorting centers, delivery networks and regulatory frameworks
• Experience with postal automation technologies, barcode/RFID tracking and logistics software
• Knowledge of UPU standards and international postal regulations
• Familiarity with digital transformation trends in the postal sector, including AI, IoT and blockchain applications
• Strong analytical and problem-solving skills, and excellent communication skills with stakeholders at all levels
• Technical background: experience in software development or a technical field

Good to have: Certified Scrum Product Owner (CSPO) or similar certification. The contract runs for 6 months and may be extended.