Portfolio Account Specialist, Oncology (Part-Time)

About the role

A newly created part-time role for an experienced oncology account manager to join a high-performing team focused on improving patient outcomes. Reporting to the Area Manager, you will work closely with medical oncologists and other healthcare professionals, building trusted relationships and acting as the face of the customer experience approach. The focus is on breast cancer patients.

Key responsibilities

• Drive competitive sales growth within your territory.
• Build and maintain strong relationships with targeted healthcare professionals, especially medical oncologists.
• Personalise and coordinate customer engagement plans based on customer needs, preferences and available data.
• Partner with healthcare professionals to develop sustained, value-adding collaboration.
• Deliver customer-centric experiences that go beyond clinical differentiation.
• Use data sources to prioritise and adapt territory, account and customer interaction plans.
• Share customer insights with internal stakeholders to support content, campaigns and engagement plans.
• Work with cross-functional teams to address unmet customer and patient needs, and act with integrity and compliance with the Novartis Code of Ethics.

Required profile

• Previous experience in oncology, ideally working with medical oncologists.
• Strong key account management or specialist sales experience.
• Passion for improving patient outcomes and a customer-centric mindset.
• Ability to use insights and data to inform territory and account planning.
• Collaboration skills and experience with cross-functional teams; resilience and curiosity.

Required skills

• Key account management and sales techniques
• Customer insights and communication
• Compliance governance and professional ethics
• Negotiation and influencing skills