Platform Engineering Manager

About the role

The Platform Engineering Manager leads the operational management of a 24/7 mission‑critical platform, covering compute, storage, virtualization, backup and Linux systems. The role provides both technical and people leadership to ensure reliable, secure and high‑performing infrastructure services.

Key responsibilities

• Oversee a multi‑disciplinary team delivering Linux systems support and infrastructure engineering.
• Maintain platform availability through incident management, on‑call leadership and escalation of high‑impact issues.
• Ensure end‑to‑end operational accountability across in‑house teams and Managed Service Partners.
• Drive governance, service level management and compliance with the Australian Government ISM.
• Collaborate with cloud, connectivity, HPC and application teams for integrated service delivery.
• Manage vendor relationships, procurement activities and a significant operational budget.

Required profile

• Proven experience leading large, 24/7 platform operations teams.
• Strong understanding of ITIL service management practices and governance frameworks.
• Ability to work with cross‑functional teams and external partners.

Required skills

• Linux systems administration
• Virtualisation technologies
• Backup and storage solutions
• ITIL service management
• Compliance with Australian Government ISM