Part-Time Aboriginal Liaison Officer

About the role

Centacare NENW, the Social Services Agency of the Catholic Diocese of Armidale, is seeking a part-time Aboriginal Liaison Officer to work 22.5 hours per week in Tamworth or Armidale. The role supports Aboriginal and Torres Strait Islander clients to access culturally safe, respectful and responsive services, strengthens trust and continuity of care through a wrap-around approach, and builds relationships with local Aboriginal communities, Elders and Aboriginal Community Controlled Organisations (ACCOs). It sits within the Family Wellbeing & Justice portfolio.

Key responsibilities

• Provide culturally appropriate support to Aboriginal and Torres Strait Islander clients
• Help clients navigate services through information, advocacy and referrals
• Work alongside clients to strengthen engagement and promote positive outcomes
• Build respectful relationships with local Elders, community members and ACCOs
• Support staff to strengthen culturally safe practice across programs
• Take part in community events, consultations and partnership activities
• Maintain accurate client records, case notes and documentation
• Contribute to continuous improvement and culturally responsive service delivery

Required profile

• Established connections with local Aboriginal communities, Elders or ACCOs
• Strong understanding of Aboriginal and Torres Strait Islander cultures and kinship systems
• Certificate IV or higher in Community Services, Social Work, Aboriginal Health or a related field
• Desirable: experience supporting group programs or workshops, helping clients access government or community services, and contributing to community engagement

Required skills

• Ability to maintain accurate records and uphold confidentiality
• Intermediate administration and documentation skills

What we offer

• Salary of $40.49 - $43.42, with salary packaging of up to $18,500 per year
• Employee Assistance Program with free, confidential counselling
• WOW Awards recognition program
• Career development opportunities

Applications close on 2 December 2026. Candidates apply online through SEEK with a covering letter and resume; interviews are scheduled as applications arrive. Employment screening, including a National Police Check and a Working With Children Check, is required.