Park Manager - Broome Holiday Park

About the role

Discovery Parks Broome, part of G'day Group, is looking for an experienced hospitality, accommodation or tourism leader to run a well-established holiday park about five minutes from town in Western Australia. The park has 30 cabins, 170 sites and 55 annual sites, with a planned expansion of 17 cabins. The Park Manager leads all aspects of the operation, balancing commercial performance, guest satisfaction, team development and asset presentation, and oversees staffing and rosters across the wet and dry seasons.

Key responsibilities

• Lead day-to-day operation, including after-hours requirements when needed
• Drive financial performance through budgeting, P&L management, forecasting, reporting, purchasing and cost control
• Plan team rosters and workforce needs across the wet and dry seasons
• Recruit, coach, develop and mentor a customer-focused team
• Maintain high presentation standards across accommodation, grounds and facilities
• Ensure compliance with health, safety and regulatory requirements
• Manage guest feedback, reviews and service recovery
• Build relationships with local community stakeholders, tourism operators and partners
• Handle difficult conversations and operational challenges professionally, and identify efficiency improvements
• Work with the wider G'day Group network and Head Office, and provide hands-on operational support

Required profile

• Previous experience in hospitality, accommodation, tourism or caravan park management
• Leadership experience in a busy, multi-faceted operational environment
• Seasonal workforce management and rostering experience
• Current driver's licence and a swimming pool licence
• Willingness to work weekends, public holidays and after hours
• Ability to lift up to 20kg, kneel, squat and work with chemicals and machinery

Required skills

• Financial and commercial management skills
• Property management software such as RMS
• Conflict resolution, negotiation and problem solving
• Communication and stakeholder engagement

What we offer

• Competitive salary package plus bonus scheme
• Furnished two-bedroom onsite accommodation with a fenced yard and small office
• Career progression across Australia's largest park network
• Discounts on accommodation at over 300 G'day holiday parks
• Service recognition awards, Employee Assistance Program and the chance to live and work in Broome