Operations Shift Manager

About the role

Amazon is seeking an Operations Shift Manager for its AMZL Exchange Point in Heathwood, QLD. You will lead a team of associates, ensuring safety, quality, attendance and performance while meeting customer delivery expectations.

Key responsibilities

• Lead, mentor and motivate a sizable hourly workforce.
• Maintain and promote Health & Safety standards on‑site.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance and HR to develop plans that meet business objectives.
• Identify and drive process improvement initiatives using Lean tools.
• Perform physical tasks such as pushing, pulling, squatting, bending and reaching varying weights, and stand or walk for up to 10 hours per shift.

Required profile

• Experience in Operations, Supply Chain or Logistics.
• Proven managerial experience with large teams.
• Strong problem‑solving and analytical abilities, including Dive Deep analysis.
• Excellent verbal and written communication skills.
• Flexibility to work weekends, nights and holidays.

Required skills

• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook).