Operations Director, Australia & New Zealand

About the role

Hertz is looking for an experienced, commercially astute and results-driven Operations Director to lead and optimise its car rental operations across Australia and New Zealand. This executive leadership role reports to the Vice President APAC and drives operational excellence across a geographically dispersed network, covering fleet utilisation, customer experience, commercial performance, safety, compliance and sustainable growth.

Key responsibilities

• Develop and execute operational strategies aligned with organisational objectives and growth plans.
• Lead and inspire regional operations leaders and foster a culture of accountability and high performance.
• Analyse operational and commercial data to improve revenue, margins and business performance.
• Drive operational efficiency, productivity and profitability across all locations.
• Champion customer service excellence and ensure a consistent, outstanding customer experience.
• Manage operational budgets, cost control and financial performance outcomes.
• Support strategic planning, forecasting and business growth initiatives.
• Lead organisational change and continuous improvement programs.
• Ensure compliance with legislative, regulatory and company requirements and promote a strong safety culture.

Required profile

• 10+ years of senior operational leadership experience leading large-scale, multi-site operations across dispersed networks.
• MBA or relevant tertiary qualification in Business or a related discipline.
• Demonstrated success managing multi-location operations and large teams.
• Experience in car rental, vehicle leasing, automotive services, transport, logistics or mobility is highly regarded.

Required skills

• Strong commercial acumen with responsibility for budgets and financial performance.
• Leadership, stakeholder management and communication skills.
• Analytical and problem-solving capabilities.
• Ability to drive organisational change and continuous improvement.

What we offer

• Generous discounts on the brands.
• Opportunity for hybrid work.
• Employee Car Sales Program and Car Leasing Program.
• Additional days leave per annum.
• A focus on sustainability, targeted charity partnerships and wellbeing and safety.
• WGEA certified workplace.

Applications close on 1 November 2026; background checks are carried out for external candidates.