Operational Governance Principal

About the role

IAG, the largest general insurance group in Australia and New Zealand, is looking for an Operational Governance Principal to join a major technology transformation program. The role works across business, technology, risk and cyber security teams to shape governance frameworks, risk controls and decision-making processes. It is a permanent full-time position based in multiple locations across Australia.

Key responsibilities

• Shape and drive the operational governance strategy, roadmap and priorities across the technology transformation program.
• Lead governance, risk, compliance and assurance activities, including technology, cyber and AI-related risk oversight.
• Establish and enhance governance frameworks, including forums, controls, reporting, performance measures and decision-making processes.
• Monitor risk appetite and risk exposure, providing executive reporting and insights.
• Influence senior stakeholders with clear insights, constructive challenge and practical solutions.
• Drive continuous improvement to strengthen governance maturity, operational resilience and platform performance.
• Partner with technology teams, risk functions, cyber security specialists and external providers.
• Oversee vendor governance, including service performance, compliance requirements and strategic dependencies.

Required profile

• Experience leading governance, risk, compliance or assurance initiatives in complex organisations.
• Ability to influence senior stakeholders and build trusted relationships across diverse teams.
• Strong understanding of governance, risk and control frameworks in practice.
• Confidence working through ambiguity in large-scale transformation programs.
• Experience managing vendor relationships, service performance or operational oversight.
• Exposure to technology, cyber security, operational resilience or regulated industry environments.

What we offer

• Superannuation of 13% as standard.
• 20 days annual leave plus 5 days MyLeave.
• Up to 50% off personal insurance, including home and motor insurance, and partner discounts on private health insurance, tech and appliances.
• 20 weeks paid parental leave.
• Access to LinkedIn Learning, the IAG Academy, study assistance and secondment opportunities.

Applications close on 4 November 2026; full-time, part-time and job-sharing arrangements will be considered.