Office Administrator

About the role

Metcash is looking for an organised, detail-focused Office Administrator to join its Campbells branch in Bendigo on a full-time basis. You will support branch operations by keeping accurate records, processing invoices and financial documents, answering enquiries and helping the wider team with day-to-day administration. Hours are Monday to Thursday 9:00 am to 5:00 pm and Friday 8:30 am to 5:00 pm.

Key responsibilities

• Complete daily data entry and keep accurate records.
• Prepare, process and file invoices and business documentation.
• Assist with accounts receivable and banking requirements.
• Process credits, adjustments and customer account documentation.
• Reconcile transactions and investigate discrepancies.
• Answer telephone calls, emails and customer enquiries.
• Support the Branch Manager and other departments with reporting and administration.
• Maintain confidentiality and follow company procedures, financial controls and workplace health and safety requirements.

Required profile

• Previous administration experience, preferably in wholesale, retail or distribution.
• Strong numerical ability and attention to detail.
• Good written and verbal communication skills.
• Able to manage priorities, meet deadlines, work independently and fit into a collaborative team.
• Careful and reliable approach to records, customer information and financial documentation.

Required skills

• Confidence using Microsoft Office, especially Excel and Outlook.
• Experience with SAP Concur.

What we offer

• Learning and development opportunities.
• 12 weeks of gender-neutral paid parental leave for primary carers.
• Bronze employer for LGBTQ inclusion and a gender pay gap under 5%.
• Mental health accreditation and a Flex Ready, family-friendly workplace.