Night Manager – Sydney CBD Hotel

About the role

Based in the heart of Sydney’s CBD, the Night Manager will oversee the overnight operations of ibis Styles Sydney Central, ensuring smooth service delivery and guest satisfaction. This position is ideal for an experienced night supervisor seeking a new challenge in a vibrant hotel environment.

Key responsibilities

• Manage the daily reconciliation of the hotel’s trading, preparing reports and statistical information in line with service standards.
• Provide efficient guest services, including check‑in/check‑out, handling requests, and delivering hotel information.
• Settle and maintain guest accounts, ensuring accurate cashiering.
• Maintain strict security procedures to protect guest confidentiality and safety.
• Uphold the hotel’s professional standards throughout the night shift.

Required profile

• Relevant night audit experience in the hotel industry.
• Guest‑obsessed mindset with the ability to adapt in a fast‑paced, changing environment.
• Strong problem‑solving skills and quick decision‑making.
• Clear and confident written and verbal communication.
• Valid Australian working rights.

Required skills

• Microsoft Outlook
• Microsoft Office
• Opera cloud

What we offer

• Discounted Heartist® rates across 5,600 global properties and 10,000 food & beverage venues.
• Opportunities for global career growth across more than 110 countries and 45 hotel brands.
• Continuous learning and professional development.
• Mentorship from experienced Accor hospitality professionals.