National Health Information Services Manager

About the role

The National Health Information Services Manager (NHISM) provides leadership, governance and operational oversight of health information services across Icon Cancer Centres. The role leads the development, implementation and continuous improvement of health information management, policies and processes so that health information remains accurate, accessible and compliant with legislative, regulatory and organisational requirements. It covers clinical records management, clinical data management, clinical coding, release of information and medical transcription.

Key responsibilities

• Lead the Health Information Management, Clinical Coding, Medical Transcription and Release of Information teams, managing human, financial and physical resources and building a high-performance culture.
• Advise Icon Group personnel on health information management and oversee contracted service providers.
• Oversee Commonwealth, State and Registry compliance reporting, and undertake Foreign Investment Review audits.
• Develop and implement policies, procedures and work instructions under the ICC Clinical Governance Framework, and manage the design and version control of medical record forms.
• Advise on legislation and guidelines affecting patient data collection, reporting and release of information, and work with the Clinical Systems team on electronic health system requirements.
• Contribute to clinical governance: chair the Health Information Governance Committee, attend the Group Patient Safety Committee, support the Group Medico-Legal Committee, and review risks, audits or incidents involving clinical records or privacy breaches.
• Ensure clinical documentation meets ACSQHC and NSQHS Standards, and advise on digital health records and documentation systems.

Required profile

• Bachelor of Health Science (Health Information Management) or equivalent; eligibility for membership to HIMAA.
• Previous experience in a Senior Health Information Management role, with responsibility for operational performance, workforce leadership and service delivery.
• Experience leading health information services in a complex healthcare setting, including medical records, clinical coding, release of information, medical transcription, privacy compliance and health information governance.
• Postgraduate qualifications in Health Informatics or Health Management desired.

Required skills

• Managing and optimising health information systems, electronic medical records, data quality and reporting.
• Leading and developing high-performing teams through coaching, delegation and collaboration.
• Sound judgment, strategic thinking and strong interpersonal, communication, negotiation and influencing skills.

What we offer

• Novated lease options for vehicles.
• Rewards portal with discounts and cash back.
• Employee assistance program.
• Development pathways and free online courses.
• Paid parental leave.