Mining Coordinator

About the role

NAPA QLD is looking for a Mining Coordinator to support the Mining Channel in Coopers Plains, Queensland. The role contributes to profitable growth, customer service, compliance and risk management through accurate, timely and commercially sound coordination of customer and supplier requirements. The position is full time, and candidates can be based anywhere in the state while working from a nearby NAPA location.

Key responsibilities

• Provide outstanding support to customers, branches and the Mining Sales Team
• Prepare quotations and respond to customer enquiries
• Coordinate tender and large RFQ submissions
• Maintain customer and contract pricing information
• Support contract administration, reporting and reviews
• Liaise with suppliers and internal stakeholders to meet customer requirements
• Monitor product, pricing and stock information to support customer outcomes
• Maintain accurate records, documentation and reporting tools
• Build strong relationships across customers, suppliers and internal teams
• Contribute to a safe, compliant and high-performing workplace

Required profile

• Experience in a Sales Coordinator, Internal Sales, Customer Service or Automotive Parts role
• Knowledge of automotive parts, aftermarket products or parts interpreting
• Ability to build relationships with customers across automotive, industrial and mining sectors
• Excellent organisational skills and ability to manage competing priorities
• Proactive, customer-focused approach
• Experience supporting tenders, pricing, contracts or customer reporting is highly regarded; mining, heavy industry or fleet maintenance exposure is also highly regarded

Required skills

• Order processing, quoting, administration and customer service
• Confident use of Microsoft Office and ERP systems
• Mechanical, trade or automotive parts interpreting is an advantage

What we offer

• Recognition programs and team incentives for performance
• An inclusive team environment
• Ongoing training and career development
• Parental leave top-up allowance and paid volunteer leave