Medical Secretary / Day Hospital Administrator

About the role

Icon Cancer Centre is looking for a Medical Secretary / Day Hospital Administrator to join its South Brisbane centre. Reporting to the Administration Manager, you will provide administrative support to specialists and handle medical administration across the day hospital. The position is permanent and full-time, weekdays only, within operating hours of 6:30am to 6:30pm, Monday to Friday.

Key responsibilities

• Welcome patients, collect and enter personal details, complete admission paperwork with health fund checks
• Schedule and organise patient appointments and day lists for consultants
• Prepare consult rooms and paperwork for each clinical session
• Ensure accurate collection of new patient information and explain financial costs of admissions to patients and families
• Answer telephone calls and respond to enquiries
• Communicate fee schedules and process patient invoicing and billing (Private Health and Medicare)
• Monitor and assess the administration care path of all patients
• Oversee the waiting room and respond to patient queries
• Handle discharge procedures and paperwork
• Support the WHS officers and committees, and carry out ad-hoc administration and correspondence

Required profile

• Experienced medical administrator with outstanding customer service, proactive, personable and enthusiastic
• Experience in a similar role in day oncology/haematology or similar in-patient settings is highly advantageous
• Medical specialist secretarial experience is highly advantageous
• Basic knowledge of medical terminology

Required skills

• Experience with Medicare, DVA and private health insurance
• Word and Excel
• Clear verbal and written communication
• Organisational and time management skills

What we offer

• Novated lease options
• Rewards portal with discounts and cash back
• Employee assistance program
• Development pathways and free online courses
• Paid parental leave