Medical Receptionist - Part-Time

About the role

Genea, a fertility treatment provider with over 40 years of experience, is looking for a Medical Receptionist to join its Kent Street Clinic in Sydney on a permanent part-time basis. You will provide front-desk reception and administrative support to patients and the wider team, working two days a week with flexible days and fortnightly Saturdays, rotating weekly between 6:30am-3pm, 9am-5:30pm and 7:30am-4pm. Hours can increase when needed to cover annual leave and unexpected absences.

Key responsibilities

• Greet and check in patients, giving a warm and professional first point of contact
• Manage phone and email enquiries, appointment bookings and scheduling
• Handle patient administration, including Medicare, private health fund and billing processes
• Maintain accurate patient records and documentation
• Liaise with nursing, medical and administrative staff to support clinic operations
• Assist with general clinic administration and ad hoc support as required

Required profile

• Front desk medical reception experience, or a similar patient-facing healthcare admin role
• Excellent communication and interpersonal skills, with a caring approach to patients
• Strong organisational skills and the ability to manage competing priorities
• Ability to provide additional coverage at short notice is highly regarded

Required skills

• Confidence using practice management software
• Microsoft Office

What we offer

• A Glow online recognition and rewards portal with discounts at over 350 retailers, plus recipes, fitness classes and mindfulness sessions
• Ongoing learning and development through Education Days, internal development, conferences and company initiatives
• Certified Family Friendly workplace 2025/26