Medical Receptionist

About the role

Bidgerdii provides primary healthcare and wellbeing services, including general practice bulk-billing clinics, social and emotional wellbeing and counselling, chronic disease management, preventative screening, children and family health and early childhood education. It is looking for an additional, highly organised and detail-oriented Medical Receptionist for its High Street Clinic, on a full-time basis. The role is the first point of contact for patients and covers greeting, appointment scheduling, record management and customer service.

Key responsibilities

• Greet patients and visitors in a friendly and professional manner
• Schedule appointments and manage patient records
• Answer phone calls and respond to patient inquiries
• Verify patient insurance information and collect co-payments
• Maintain a clean and organised reception area
• Assist with administrative tasks as needed

Required profile

• Certificate III in Business Administration (Medical), or previous experience in a medical office or customer service role
• Excellent communication and interpersonal skills
• Strong organisational and time management skills
• Ability to multitask in a fast-paced environment
• Sound knowledge of Aboriginal and Torres Strait Islander societies and cultural differences, particularly regarding health and wellbeing

Required skills

• Proficiency in Microsoft Office and electronic medical records systems
• Immunisation against measles, mumps, rubella, varicella, hepatitis B, hepatitis A and pertussis
• Current CPR and First Aid certificate
• Current Blue Card or willingness to apply, and a current C class driver's licence (QLD)
• Satisfactory police criminal history check

What we offer

• Flexible hours Monday to Friday, 8.00am to 5.00pm
• Competitive salary and generous salary packaging
• 12% employer superannuation contribution and 17.5% leave loading
• Career progression and development opportunities

Applications are made through the online application form, with a CV and a short cover letter. Pre-employment checks are carried out on successful candidates.