Medical Receptionist

About the role

I-MED Radiology is seeking a full‑time Medical Receptionist to join our team across multiple clinics in Victoria. You will be the first point of contact for patients, handling appointments, billing information and ensuring a smooth clinic experience.

Key responsibilities

• Book patients in person and by phone for procedures and medical imaging across several locations.
• Provide patients with billing and preparation information while maintaining confidentiality.
• Deliver high‑quality reception and contact‑centre services with a friendly attitude.
• Schedule and manage appointments to maximise clinic efficiency.
• Build strong relationships with patients, referrers, staff and managers.

Required profile

• Previous medical receptionist experience (highly desirable but not essential).
• Experience in customer service or administration.
• Strong communication skills and attention to detail.
• Professionalism and ability to maintain confidentiality.
• Capability to work in a fast‑paced environment, both autonomously and as part of a team.

Required skills

• IT skills.
• Attention to detail.
• Strong communication.

What we offer

• Competitive remuneration corresponding with experience.
• Comprehensive induction training and ongoing development.
• Opportunities for career growth and professional progression.
• A fun, dedicated team that celebrates successes.
• Commitment to employee health and well‑being, including an assistance program.
• Inclusive workplace supporting diversity and inclusion.