Manager – Volunteering Policy and Engagement

About the role

The Manager (AO8) in the Volunteering Policy and Engagement team will lead a high‑performing team, provide strategic advice and deliver briefings, submissions and reports. Working closely with the Director, you will champion Queensland’s volunteering sector, build partnerships and address sector challenges with evidence‑based, inclusive solutions.

Key responsibilities

• Lead and contribute to strategic policy, reform initiatives and program proposals that support departmental objectives.
• Provide high‑level advice informed by research, analysis and sector intelligence on emerging risks and opportunities.
• Support the Director in leading the team, fostering an inclusive, high‑performing culture and delivering quality outcomes.
• Prepare and quality‑assure policy papers, Cabinet and Ministerial submissions, briefs, reports, correspondence, funding proposals and presentations.
• Build productive partnerships with community organisations, peak bodies, business, local government and State and Commonwealth agencies.
• Lead inclusive stakeholder engagement, consultation and negotiation to support effective policy development and timely delivery.
• Represent the department’s vision, values and priorities with stakeholders and partner agencies.

Required profile

• Strong policy acumen and stakeholder‑management experience in a public‑sector environment.
• Confidence to operate at manager level, with high organisational agility and reflective practice.
• Emotional intelligence to lead others, support wellbeing and build trust.
• Ability to use evidence, data and diverse perspectives to solve complex issues and provide clear advice.
• Willingness to travel, including outside normal office hours or overnight stays.

Required skills

What we offer

• Opportunity to contribute to work that supports volunteers and strengthens Queensland communities.
• Lead meaningful policy and reform during the implementation of a 10‑year volunteering plan.
• Collaborative team environment that values inclusion, wellbeing and high performance.
• Flexible full‑time work arrangements and flexible work locations where suitable.
• Development of strategic policy, leadership and stakeholder‑engagement capabilities.