Logistics Allocator – Customer Service Focus

About the role

We are seeking a proactive Logistics Allocator to manage the delivery of concrete and aggregate products across the Perth metro area. You will act as the critical link between customers, fleet drivers, and internal teams, ensuring timely and efficient deliveries.

Key responsibilities

• Oversee day‑to‑day logistics of our fleet, coordinating routes and schedules.
• Liaise with multiple departments and maintain strong relationships with residential builders, project managers and other customers.
• Communicate delivery updates and resolve issues to ensure exceptional service.
• Problem‑solve daily challenges and contribute to operational efficiency.

Required profile

• Reliable, conscientious and passionate about customer service.
• Eager to learn with no prior logistics or construction experience required.
• Resilient, calm under pressure and able to tackle new challenges.
• Curious about internal processes and compassionate towards customer needs.

What we offer

• Salary sacrifice program for technology and work‑related items.
• Extensive learning and development opportunities.
• Paid parental and grandparent leave.
• Discounts on concrete, quarry products, car hire, electronics and novated leasing.
• Health and well‑being benefits including discounted health insurance and gym memberships.