Learning Systems & Capability Manager

About the role

The Learning Systems & Capability Manager will lead the design, optimisation and scaling of learning frameworks across a growing national network. Reporting to the Head of People & Culture, you will partner with operational teams to transform training into a strategic capability system that drives readiness, performance and employee experience.

Key responsibilities

• Design and implement scalable learning architectures, competency models and capability pathways.
• Lead the Learning Management System (LMS) platform, overseeing governance, reporting, compliance tracking and user adoption.
• Develop assessment frameworks and role‑readiness models to provide visibility of skills and progression.
• Translate operational requirements into structured learning solutions that ensure consistency and service excellence.
• Analyse learning and workforce data to inform decisions, measure effectiveness and drive continuous improvement.
• Lead capability teams, influence senior stakeholders and collaborate across corporate and operational functions.

Required profile

• Commercially minded, systems‑oriented leader with a proven track record in building scalable learning frameworks for multi‑site organisations.
• Comfortable designing capability frameworks and driving their implementation and adoption.
• Thrives in fast‑paced environments, brings structure to complexity and is passionate about improving performance and employee experience.

Required skills

• Learning Management System (LMS) platforms
• Data analytics and reporting tools
• Competency modelling and capability pathway design

What we offer

• Opportunity to shape the capability foundations of a high‑growth consumer brand.
• Strategic influence on learning design, delivery, measurement and scaling.
• Collaborative culture with strong commitment to employee development.