Key Account Manager – Customer Growth

About the role

As a Senior Key Account Manager at Askable, you will be based in our Brisbane office and own a portfolio of high‑value brands. Your primary mission is to grow these accounts by expanding usage, upselling, and cross‑selling across our research platform.

Key responsibilities

• Own and achieve a revenue target for your assigned key accounts.
• Increase spend and usage within existing accounts and expand into new teams, divisions, and use cases.
• Build and manage a pipeline of expansion opportunities, qualify leads, forecast accurately, and close deals.
• Upsell and cross‑sell Askable’s product suite, including AI‑enabled research solutions.
• Multi‑thread across research, product, design, and procurement stakeholders to ensure deals are not dependent on a single champion.
• Develop business cases that secure research budgets, even when budgets are contested.
• Deliver compelling product demonstrations and tailor solutions to unique customer needs.
• Navigate security reviews, legal, and procurement processes without losing momentum.
• Maintain regular face‑to‑face client interactions and relationship building.

Required profile

• Proven track record in senior B2B sales or key account management, preferably in SaaS or research‑technology environments.
• Experience growing existing accounts and delivering measurable revenue growth.
• Strong communication and negotiation skills, able to influence multiple stakeholders.
• Comfortable working with uncapped commission structures and meeting aggressive targets.
• Based in or willing to relocate to Brisbane, Australia.

Required skills

What we offer

• Opportunity to work with leading brands such as Woolies, Qantas, Canva, and more.
• Dynamic, culture‑focused environment with a published Culture Book.
• Access to cutting‑edge research technology and AI‑enabled tools.
• Competitive uncapped commission structure.