IT & Clinical Systems Lead

About the role

Scope Healthcare is seeking an IT & Clinical Systems Lead to own and operate the technology that powers its cardiac, sleep and respiratory clinics across Melbourne. Reporting to the Managing Director, you will work hands‑on with both clinical and administrative teams and manage relationships with technology vendors.

Key responsibilities

• Administer Microsoft 365 suite (Entra ID, Exchange Online, Teams, SharePoint, OneDrive, Intune, Defender) and maintain the Windows Server environment, including Active Directory, Group Policy, backup and recovery.
• Manage clinic networks, firewalls, Wi‑Fi, workstations and printers, providing day‑to‑day IT support, onboarding/off‑boarding and licence management.
• Ensure clinical systems (ECG, Holter, ultrasound, practice management) are available, up‑to‑date and performant, handling upgrades, device connectivity and data flow.
• Lead AI adoption by identifying repetitive tasks, building automations with Claude, OpenAI and other tools, and establishing safe guardrails and training for staff.
• Own incident response, disaster recovery planning, vendor management, budgeting and technology roadmap execution.

Required profile

• Five or more years of hands‑on IT experience, preferably as the sole or lead IT professional in a small‑to‑mid‑size organisation.
• Proven ability to explain technical concepts clearly to non‑technical staff.
• Current driver’s licence and a car for regular travel between Melbourne clinics.

Required skills

• Strong Microsoft 365 administration and Windows Server expertise (Active Directory, DNS, DHCP, virtualization, backup/recovery).
• Solid networking and security knowledge, including MFA, conditional access and endpoint protection.
• Scripting experience, preferably PowerShell.
• Practical daily use of AI tools such as Claude or ChatGPT with demonstrable automations.
• Experience supporting specialist clinical software (Mortara, GE ultrasound, Holter/ECG, HealthTrack) and managing technology vendors.

What we offer

• Ownership of technology strategy for a growing healthcare group with AI integration.
• Direct collaboration with the Managing Director and influence over business technology decisions.
• Opportunities for professional development, training and certifications.
• Access to team‑member discounts across a range of retailers and services.