Inside Sales/Customer Service Representative
emstech · Milton
Job description
About the role
EMS-Tech Inc. is seeking an Inside Sales/Customer Service Representative to join its After Sales Parts team. The role involves managing spare parts orders, preparing quotations, and ensuring timely delivery while supporting customer satisfaction.
Key responsibilities
- Prepare accurate spare parts quotations by researching historical data and technical drawings.
- Draft and manage procurement documents, including spreadsheets, databases, RFQs, and purchase orders.
- Receive, organize, and circulate supplier and fabricator drawings for approval, preparing drawing transmittals.
- Coordinate order fulfillment, track quotes, shipments, invoices, and payments.
- Assist senior staff with maintaining spare parts files and correspondence.
Required profile
- Business or technical degree/diploma or equivalent combined education and experience.
- 0‑2 years of client‑facing customer service experience.
- Strong organizational and communication abilities.
- Ability to work independently and collaboratively.
Required skills
- Proficiency with MS Office Suite (Word, Excel, Teams).
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Published 4 hours ago
Expires 1 month from now
6 views · 0 interested
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emstech
Milton