Injury and Wellbeing Specialist (Fixed-Term Secondment)

About the role

People Care supports leaders and employees across CommBank in navigating work and non-work related illness and injury, offering early intervention, practical guidance and case management support. As an Injury and Wellbeing Specialist, you will partner with leaders, employees and stakeholders to manage health-related matters from referral through to resolution, reporting to the Executive Manager, People Care Health, Safety & Wellbeing. This is a 12-month fixed-term opportunity.

Key responsibilities

• Deliver professional early intervention and case management support for employees experiencing work and non-work related injury or illness.
• Develop tailored recovery and return to work plans that support sustainable outcomes for employees and leaders.
• Partner with leaders to navigate workplace health matters with confidence and care.
• Collaborate with rehabilitation providers, medical practitioners and internal stakeholders to coordinate support and remove barriers to recovery.
• Analyse case trends and insights to improve employee outcomes and strengthen the People Care program.
• Contribute to capability uplift initiatives that build leader confidence in managing injury and illness matters.
• Build strong relationships across the organisation and influence positive wellbeing outcomes through proactive stakeholder engagement.

Required profile

• Experience in the case management of workplace rehabilitation, injury management, early intervention or occupational rehabilitation.
• Demonstrated success managing complex cases and achieving positive rehabilitation and return to work outcomes.
• Strong organisational skills and the ability to manage competing priorities in a fast-paced environment.
• Excellent communication and stakeholder management skills, able to handle sensitive situations with empathy and professionalism.
• Strong attention to detail and a proactive approach to driving outcomes.
• An allied health background in Psychology, Physiotherapy, Occupational Therapy or a related discipline is highly regarded.

Required skills

• Experience using ServiceNow or a similar case management system is beneficial.