Inbound Sales Consultant

About the role

Join an iconic Australian brand in a fast‑paced contact centre where no two calls are the same. You will take inbound calls from customers needing urgent glass repair or replacement assistance, quickly understand their situation, and provide the right solution while recommending additional safety products.

Key responsibilities

• Take inbound calls and assess customer needs in real time.
• Book glass repair and replacement appointments.
• Recommend and sell value‑added products.
• Handle objections and provide solutions confidently.
• Work towards clear performance and sales targets.

Required profile

• Thinks quickly and stays calm under pressure.
• Can confidently guide customers to the right solution.
• Communicates clearly and builds trust easily.
• Comfortable using multiple computer systems.
• Reliable, committed, and seeking a stable role.
• Flexible to work a rotating roster including evenings and weekends.

What we offer

• $33.09 per hour plus super.
• Strong earning potential through incentives, penalties, and overtime.
• Full‑time (38 hrs per week) with a rotating roster.
• Four weeks paid training (Mon–Fri) to set you up for success.
• Opportunity for hybrid work once skills are established.
• Ongoing coaching, employee discounts, and private health insurance discounts.