Hub Manager – Orange Door

About the role

The Hub Manager provides strategic and operational leadership for each Orange Door site, overseeing a multi‑agency team that includes Family Safety Victoria staff, Department of Families, Fairness and Housing personnel, partner agencies and Aboriginal services. The role focuses on delivering integrated, high‑quality services to Victorians seeking support.

Key responsibilities

• Lead strategic planning and change‑management initiatives in line with the Statewide Concept for Orange Door.
• Provide operational oversight for integrated service delivery, ensuring policies, standards and guidelines are followed.
• Support service delivery and facility management across the hub.
• Establish and monitor systems and procedures to track progress, identify barriers and implement effective solutions.
• Foster strong partnerships within the Orange Door network and with broader system interfaces.

Required profile

• Must hold a valid Working with Children Check.
• Australian citizen, permanent resident or holder of a valid work visa.
• Demonstrated experience in leading multi‑agency teams and managing integrated service delivery.
• Ability to develop and maintain collaborative relationships with government and community partners.

Required skills