HR Advisor (People Hub) - Fixed Term

About the role

Melbourne Water is recruiting an HR Advisor for its HR Advisory Team (the People Hub Team) in Docklands, Melbourne. This is a fixed-term contract covering a period of parental leave until 15 February 2027. You will deliver operational HR support and first-level advice across the employee lifecycle, acting as a key link between leaders, employees and the Centres of Expertise, and help improve the People Hub's processes, systems and digital solutions.

Key responsibilities

• Deliver operational services across the employee lifecycle, including onboarding, leave, employee records and data management, performance, transitions and offboarding.
• Provide first-level advice and support on employment conditions, including the EBA, policies and procedures.
• Support Job Assessment and Position Management activities.
• Respond to and triage people-related enquiries, giving timely, customer-focused advice and escalating matters where appropriate.
• Contribute to continuous improvement of People Hub services, including policies, procedures, digital solutions, intranet, self-service information, electronic forms, query tracking, reporting and analytics.
• Support delivery and administration of People programs such as EAP, learning and development, reward and recognition, graduate rotations and work experience programs.
• Build relationships with internal and external stakeholders and maintain accurate employee records and document control.
• Handle general People Hub administration, including contracts, letters and document management.
• Act as a brand ambassador for People and Transformation.

Required profile

• Diligent, focused and able to manage multiple priorities; curious and customer centric.
• Ability to deal professionally and empathetically with confidential issues.
• Team player with sound organisational abilities and flexibility.
• Relevant tertiary qualification in Human Resource Management or a related combination of education and experience (desired but not mandatory).
• AusCheck clearance required; the role is considered critical under the Security of Critical Infrastructure Act 2018.

Required skills

• Generalist experience in a range of HR disciplines.
• Experience with HR systems and case management systems (ServiceNow) desirable.
• Knowledge of workplace people policies, procedures and Water Enterprise Agreements desirable.

To apply, use the online application form on the advert; the closing date is 8 November 2026.