Houseperson / Public Areas Attendant

About the role

Pullman and Mercure Brisbane King George Square, in the CBD, is Brisbane's largest contemporary-style hotel with 438 guestrooms, conference facilities for up to 1,000 people and several dining outlets. It is looking for a Houseperson / Public Areas Attendant to join its Housekeeping team and represent its friendly, professional service philosophy.

Key responsibilities

• Assist the Housekeeping team by delivering hotel linen, chemicals, laundry and deliveries
• Keep all service areas fully stocked with room requirements and guest amenities
• Replenish towels and linen as required on all floors and remove soiled towels and linen
• Clean public areas such as guest bathrooms, pool areas, restaurant floors and other areas as instructed
• Clean guest rooms and corridors to hotel standards for guest arrivals
• Clean back-of-house office areas

Required profile

• Friendly, team-focused attitude with a drive to provide total customer satisfaction
• Initiative to keep interactions with customers and colleagues positive and efficient
• Good eye for detail and previous cleaning, customer service or hospitality experience
• Excellent communication skills and a high standard of grooming and presentation
• Ability and flexibility to work in a 24-hour, 7-day environment
• Current Australian visa with work rights

What we offer

• Access to Accor team benefits, including global discounts on accommodation and food and beverage
• A supportive, collaborative work environment
• Training opportunities, career planning and career progression with Accor, Australia's largest hospitality employer
• Hotel discounts at over 3,500 hotels worldwide and global partnership discounts